CUSTOMER CARE
Contact
Contact
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Contact
Please email us at: contact@genauracom and we will endeavour to resolve your query as soon as possible.
If your enquiry relates to an order or purchase, it may be helpful to include:
- Your full name
- Your Rewards Card Number
- Your Online Order Number or a photo of your in-store purchase receipt
- Any supporting documents, such as photos of a faulty product
WhatsApp Chat
Please email us at: contact@genauracom and we will endeavour to resolve your query as soon as possible.
If your enquiry relates to an order or purchase, it may be helpful to include:
- Your full name
- Your Rewards Card Number
- Your Online Order Number or a photo of your in-store purchase receipt
- Any supporting documents, such as photos of a faulty product
Press
Please email us at: contact@genauracom and we will endeavour to resolve your query as soon as possible.
If your enquiry relates to an order or purchase, it may be helpful to include:
- Your full name
- Your Rewards Card Number
- Your Online Order Number or a photo of your in-store purchase receipt
- Any supporting documents, such as photos of a faulty product
Ambassadors
Please email us at: contact@genauracom and we will endeavour to resolve your query as soon as possible.
If your enquiry relates to an order or purchase, it may be helpful to include:
- Your full name
- Your Rewards Card Number
- Your Online Order Number or a photo of your in-store purchase receipt
- Any supporting documents, such as photos of a faulty product